Contact information

Thank you for visiting Averuna.

If you have any questions about your order, delivery, returns, product details, or personalisation, please contact us using the email below.

Email: support@averunajewellery.com

When contacting us about an order, please include your order number so we can help you faster.

We aim to reply as soon as possible, usually within 1–2 working days.

Customer support hours:
Monday to Friday, excluding public holidays.

For order issues such as damaged, faulty, incorrect, or missing items, please include clear photos or videos where possible.